Refund Policy

At SK Tax Service, customer satisfaction is our priority. If for any reason our service does not meet your expectations, we are committed to working with you to resolve the issue, including offering a refund where appropriate.

Eligibility for Refund

• If you are not satisfied with the service you have received, you may request a refund.
• Refunds will be determined based on the amount of work already completed on your file.
• A full or partial refund will be considered depending on how far we have progressed in delivering the service.

How to Request a Refund

If you would like to request a refund, please follow these steps:

1. Contact Us: Email us at info@sktax.co.uk or call us at 01427 753400.
2. Provide Details: Include your name, and a brief explanation of why you are requesting a refund.
3. Review Process: We will review your request within 5-7 business days and notify you of the outcome.

Refund Timeline

Approved refunds will be processed to the original payment method within 7-14 business days.

You will receive an email confirmation once the refund has been issued.

Exceptions

• Refunds are not applicable if the service has been fully delivered and accepted.
• Any administrative fees or third-party costs incurred may be deducted from the refund amount.

We value your trust in us and strive to provide services that exceed your expectations. If you have any concerns or questions regarding this policy, please do not hesitate to contact us at info@sktax.co.uk.